FAQ

Click the “+” to view the answer to the following frequently asked questions.

When is the event?

Saturday, December 4, 2021, from 3-7 p.m.

What is the location?

The southern parking lot of Prosper Town Hall, 250 W. First St., Prosper, TX 75078.

May I bring my pet?

No, pets are not allowed. Only animals that assist people with disabilities will be permitted. The tasks performed by a service animal must be directly related to the person’s disability. All service animals must remain on a leash or harness and may not be left unattended. Please make sure service animals are wearing all appropriate identifications and tags.

What are the parking arrangements and directions.

As parking is limited near the festival, in downtown Prosper, plan to park and ride the complimentary shuttle! Shuttles will run from Reynolds Middle School and Prosper High School to Town Hall beginning at 1:30 p.m. until approximately 8 p.m., until all passengers have been returned to the schools. More information can be found here.

ADA parking spaces are available on the west side of Town Hall. The ADA shuttle bus will run from Reynolds Middle School.

What is the inclement weather policy for the event?

The Prosper Christmas Festival is a rain or shine event. In the event of severe weather, the Town of Prosper officials will determine the status of the event. Should the event be canceled due to weather, details will be posted here, and the Town Facebook pages: Town of Prosper and Town of Prosper, Parks and Recreation.

Is there a charge for the event?

The event is free of charge and tickets are not required.

What shall I bring?

If your child plans to shop in the Kids Chrismas Shoppe, please bring cash in small bills to purchase gifts. Credit cards cannot be accepted. All proceeds from the Shoppe will benefit the Recreational Scholarship Fund which helps Prosper residents attend programs when they are financially unable to do so.

Who is the event contact for questions?

The Parks and Recreation Department is producing this event. Reach Trevor Helton, Recreation Supervisor, at thelton@prospertx.gov or call the Department at (972) 569-1064.

What is a Child ID bracelet?

Safety for the children attending our event is a top priority! For those that wish to participate, Child ID bracelets will be provided at our shuttle locations and the Town of Prosper booth inside the festival grounds. The Child ID bracelets are free and contain the name of a parent or guardian as well as contact information in the event that a child has wandered away from a guardian. Sometimes age prevents children from sharing this critical information about their families and the bracelets help reunite them. Questions about the Child ID bracelets may be directed to Town of Prosper Recreation Supervisor, Trevor Helton at (972) 569-1064 or via email at thelton@prospertx.gov.

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